Records Requests

In keeping with the Freedom of Information Act (FOIA) and the Iowa Open Records Act, Iowa Workforce Development is committed to providing assistance to those seeking access to open public government records created by or in the legal custody of our agency.  Individuals seeking records from another agency not in our legal custody should contact that agency directly. Any person may submit their request to examine and copy an open public government record created by or in the custody of the Iowa Workforce Development through the Iowa Open Records Portal.

When submitting your request, be sure to detail exactly which records you want. Try to be as specific as possible with your search terms to ensure that you receive what you are seeking. For example: 

  • “I would like copies of all correspondence between specific members of an agency staff and another organization from June 10, 2016 through December 1, 2016.”
  • "I would like copies of my entire unemployment insurance file."
  • "I would like copies only of the most recent claim for unemployment insurance that I filed."
  • "I would also like copies of my unemployment insurance appeal file."  

Staff will follow up as necessary to help refine the search terms  once a request is submitted on the Open Records Portal.

Contested case decisions, ruling, or orders and any entered exhibits are public records.  The department shall hold confidential the information obtained from an employing unit or individual in the course of administering this chapter and the initial determination made by a representative of the department under section 96.6, subsection 2, as to the benefit rights of an individual. The department shall not disclose or open this information for public inspection in a manner that reveals the identity of the employing unit or the individual, except as provided in subparagraph (3) or paragraph “c”. Iowa Code § 96.11(6)(b)(1); 20 CFR 603.   Confidential information for an individual may be disclosed with a signed waiver by that individual. Please Note: You must submit a records request first and then you can upload the signed and notarized waiver.

Download Waiver

Submit a Records Request

For all requests the following fees will apply pursuant to Iowa Code 96.11(6)(e) and 20 CFR 603.8:

Service Charge
Agency Record Fee  .25¢ per page
Digital Recording Fee $10.00
Custodian of Record Fee $28.43 per hour

Agency Records · A charge of .25¢ per page will be incurred for all records provided by this agency. Agency record fees does not include the time required by staff to perform the search, redaction and production of the agency records.

Digital Recording · A flat fee of $10.00 is required for the production of any and all audio recordings per individual.

Custodian of Record · These fees are based upon the hourly salary/salaries of the employee[s] involved. The fees charged are for the search, redaction and production of agency records by an employee and/or the employee’s supervisor. Charges will be made for actual time spent.

Requesting Records · To obtain confidential information a requesting party must show entitlement to such information under Iowa Code § 96.11(6).

Miscellaneous · All records requests must be paid for in advance before records will be provided.